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I was really scared to make this kind of purchase online. I read all the positive reviews and decided to give them a chance. I’m so glad I did!! My diamond is beautiful! The payment process was quick and easy, my diamond was delivered 10 days after my order was placed.
Kentucky
I was really scared to make this kind of purchase online. I read all the positive reviews and decided to give them a chance. I’m so glad I did!! My diamond is beautiful! The payment process was quick and easy, my diamond was delivered 10 days after my order was placed.
New York
I was really scared to make this kind of purchase online. I read all the positive reviews and decided to give them a chance. I’m so glad I did!! My diamond is beautiful! The payment process was quick and easy, my diamond was delivered 10 days after my order was placed.
Massachusetts
Yes, you can change the band width if you’d like. Please note that the band width depends on the center diamond. If the center diamond has a larger or smaller carat weight, the band width will be adjusted accordingly by our design team. For example, if the ring has a 1ct center diamond, the band width will be 1.80mm or less. There is an “Order Notes” section on the checkout page where you can write your instructions. Band widths up to 1.8mm are free of charge. For widths up to 2mm, there is an additional fee: $100, $200 for widths up to 2.20mm, and $400 for widths up to 2.40mm For band widths above 2.40mm, please email us at support@loosegrowndiamond.com, and we will provide you with a quote.
If the center stone has D, E, or F color and VVS or VS clarity, we use a mix of DEF color and VVS/VS clarity diamonds for the side/small stones. If the center stone has G, H, or I color and VS or SI clarity, we use a mix of GHI color and VS/SI clarity diamonds to match the center stone.
Yes, you can! We offer a two-tone customization option where you can mix different metal colors — for example, a yellow gold band with a white gold basket and prongs. You can also choose combinations like white, yellow and rose gold or platinum. Please note, there is an additional fee of $100 for two-tone designs.
Our warranty covers any issues with your product as soon as you receive it. It also includes fixing loose prongs, polishing, and rhodium plating within a seven days of purchase. We guarantee our products are defect-free, but if you find any issues, please contact us. If you have a different problem not covered by the warranty, contact us. We’ll inspect your product and let you know the cost for our services.
LGD would be delighted to create your dream piece of ring/jewelry. To get started on your custom piece of jewelry, please email us at support@loosegrowndiamond.com OR contact customer service at 1-646-288-0810 now.
